Learning Technology Services HelpUVA LMS DocumentationUVACanvas ConnectGetting StartedHow do I configure Multi-Factor Authentication (MFA) for my non-UVA Connect account?

How do I configure Multi-Factor Authentication (MFA) for my non-UVA Connect account?

Note: If you log in with your UVA NetBadge account, this article does not apply.

Multi-factor authentication (MFA) adds security by verifying you are the user accessing your account.

Choose an authentication method.

To set up MFA, you need to have a mobile device and either:

Note: If your phone carrier is not listed for text message authentication, you must use an authentication app as described in this article.

On a computer, start to log in to UVACanvas Connect.

On a laptop or desktop computer, navigate to the UVACanvas Connect Other Login Page (opens new window), then:

  1. Enter your Login ID and Password.
  2. Select Log In.

On a mobile device, open Duo Mobile and select Add.

Open Duo Mobile (pictured above) on your mobile device and select the Add button on the Accounts dashboard.

Note: If you have not previously added the Duo Mobile app on your mobile device, it is available in the Google Play store (opens new window) for Android and the App Store (opens new window) for iOS.

Select Use QR code at the top of the list.

Scan the QR code that appears on your computer.

 

Use your phone to scan the QR code on the Canvas login screen when prompted by Duo.

In your Duo Mobile app, save your account.

  1. An Account name will be populated by default, for example, "University of Virginia Connect Canvas - login ID," where the login ID is your username/email address. You can edit this name if desired.
  2. Select Save.

Enter the 6-digit passcode on the Multi-factor Authentication page.

  1. Enter the Passcode from the Duo Mobile app in the Verification Code field on the Multi-factor Authentication page.
  2. Select Verify to log in to UVACanvas Connect.