How do I enable captions requests for all files in Media Gallery?
Instructors may enable a setting in their Canvas course's Media Gallery to automatically submit captions requests for all video and audio files published in the course.
Once a captions request has been completed for a media file, the captions will be available and the file's owner will be able to review and edit the captions.
Tip: You may request captions on individual video or audio files by following the steps in How do I request to add captions to a file in My Media?
Go to Media Gallery.
Select Media Gallery from the Course Navigation Menu.
Note: To access the Media Gallery tool in a McIntire School of Commerce course site, select McIntire Kaltura from the Course Navigation Menu instead of Media Gallery.
Select Channel Actions, then Services ordering rules.
- Select the three bars (Channel Actions) menu.
- Select Services ordering rules.
Create a captions ordering rule.
A page will display where you can view existing ordering rules to request captions and create new rules. When creating an ordering rule, Machine captions are selected by default. If you are setting up an ordering rule for Professional captions, you will have additional options to select a Turnaround Time and enter Instructions & Notes for the captioning provider. Skip to the step to enable requests for Professional captions.
Tip: A media file can have multiple captions files attached to it. Machine captions will be identified with [auto] on their label, e.g., English [auto]. You can request both Machine and Professional captions to have some captions available while the captioning vendor works on your request.
Enable requests for Machine captions.
Under the heading Create Rule for Ordering:
- Leave the default Service option, Machine, selected.
- Select the Source Media Language to indicate the language of the files to caption. By default, the language is English. 35 other languages are available to select.
- Select Submit.
Enable requests for Professional captions.
Under the heading Create Rule for Ordering:
- From the Service drop-down menu, select Professional.
- Select the Source Media Language to indicate the language of the files to caption. By default, the language is English. 35 other languages are available to select.
- By default, 48 hours is selected for the Turnaround Time. From the Turnaround Time drop-down menu, select Best Effort.
- In the Instructions & Notes field, enter any notes for the captions provider. For example, if your videos usually include speakers who pronounce certain words differently from how others might, or difficult scientific terms, you might include notes on correct spelling.
- Select Submit.
View captions Ordering Rules.
The page will refresh with the captions ordering rule(s) displayed under the heading View Ordering Rules.
Review and edit captions.
Once the captions are ready, they will become available in the media player automatically. The video or audio file's owner may then follow the steps to review and edit the captions to ensure they are accurate.
Note: When a video or audio file that does not have captions is added to the Media Gallery, it will take some time for its captions file to become available.
The amount of time it takes for Machine captions to be processed for a file depends on the length of the recording and how many other video and audio files are waiting for their own captions requests to complete. In most cases, Machine captions should be ready within 30 minutes after the media was published.
The Captioning Team will need to review and approve requests for Professional captions for them to be submitted to a captioning provider. The approval process occurs daily Monday-Friday. If your request has not been approved or it is time sensitive, please email the Captioning Team to ask for help. After a request has been approved, it may take 3-5 business days for the vendor to create the captions and make them available.